• Wear comfortable attire that will afford for ease of movement, ability to allow for extremity/joint measurements, and non slip shoes

• Present to your first scheduled appointment at least 15 minutes early to allow for registration

• Bring your Insurance Card(s) or Authorization for treatment by Auto Insurance or Workman's Comp

• Be prepared to pay any co payment due at time of service

• Know and understand your Insurance. Our staff will verify your insurance for coverage and benefits, however it is the patient's responsibility to understand your contracted coverage and benefits. Co payments, Co Insurance, and Deductibles are the Patient's responsibility

• Self Pay patients may make payment arrangements prior to scheduling appointments

• We ask that you turn off all cell phones during treatment.

• Water is provided, however you may bring something to drink during your treatment​

• You will be expected to fill out a new patient packet, which you can download here. 

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Patient Expectations....

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• ​Arrive to your appointment on time

• Bring your co payment or be prepared to make payment for services prior to treatment

• Inform front office staff of any changes of address, phone number or insurance information

• Notify clinic to cancel appointments, no call/no shows for missed appointments incur charge of $25.00

• Expect 45 minutes to an hour for each treatment

• Inform your Therapist of any medical changes or upcoming appointment with your referring physician

• Understand that most insurance companies that provide Physical Therapy benefits may allow a certain number of covered visits per calendar year, it is important for you to know your insurance and to understand that should your visits exceed the covered amount, you will be liable for the costs associated with your treatments 

What will my insurance pay for?

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Because each Insurance is different, it is best that you understand your coverage and eligibility. While we verify your benefits, it is asked that you check into your insurance as to prepare you for what they will or will not cover, and to understand that they may only allow a certain number of treatments per calendar year. Workman's Comp or Auto Insurance coverage must obtain an Authorization and Claim number prior to scheduling treatment. 

We will bill your claims for you, however it is important that you understand your responsibilities as a patient. Any balance billed to the patient is the result of what your Insurance feels you are responsible for, which may include your co payment, co insurance, or deductible. Every attempt is made to bill your services for proper coverage, but your contract with your payer is pre-established beyond our control.